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Customer Operation Management Specialist with French language (m/f)

180007HP, Bratislava

Henkel operates worldwide with leading brands and technologies in three exciting business areas: Laundry & Home Care, Beauty Care and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It´s a passion. Have you got what it takes?

The Order to Cash department in Henkel SSC carries out various responsibilities for order entry, invoicing, accounts receivable, credit & debit note management, etc. As part of the Customer master data team, you would be responsible for the data maintenance of our customers, including pricing and discounts.


What we offer

  • Execution of customer account management

  • Daily communication (via phone or email) in French/English language with local and global teams

  • Overview of customer accounts – credit and debit notes management

  • Pricing and logistic discrepancies investigation

  • Reporting, invoicing, billing

  • Supporting requests of customers, local partners and other departments

  • Participating in various projects and proposing process improvements

Who we are looking for

  • Secondary education/university with focus on finance is an advantage
  • Advanced level of French language and at least an intermediate level of English language is required
  • Customer orientation, sense of accountability, flexibility
  • Proactive approach, able to work in a dynamic work environment
  • Organizational and analytical skills
  • Team player with a can-do attitude

Benefits we offer

  • 13th salary
  • Performance-based bonus up to 110%
  • Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
  • Extra contribution to lunch vouchers
  • Cafeteria benefit system
  • Henkel Shop
  • Henkel Kindergarten
  • Life insurance
  • Health care package
  • Relocation bonus
  • 5 sick days per year
  • Home Office
  • Extra paid days off for special life events 



Minimum salary: 1.220 EUR gross. Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview.


Apply online if this sounds like your next challenge. Click on apply and get one step closer to starting your new job at Henkel.