Slovakia, Bratislava, Integrated Business Solutions

Customer Operation Specialist with German or French (m/f)

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

YOUR ROLE

  • Daily cooperation with colleagues (native speakers) from the Front-office, Sales and Key Account Management departments in the supported local country
  • Taking steps to ensure that customers receive their ordered goods in time and in desired quantity
  • Pricing related processes
  • Interaction with Customer service from respective countries in order to solve queries and issues related to customer Master Data
  • Customer Master Data maintenance in SAP system (general data of the customer, bank data, sales related data)
  • Quality check of maintained data in SAP database (strong focus on details)

YOUR SKILLS

  • Active knowledge of English language and German or French language (B2)
  • Customer orientation, performance motivation
  • A self-starter who takes initiative
  • Ability to work independently and within a team
  • Accuracy, attention to detail and flexibility
  • Communication and interpersonal skills

BENEFITS WE OFFER

  • 13th salary
  • Performance-based bonus up to 110%
  • Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
  • Extra contribution to lunch vouchers
  • Cafeteria benefit system
  • Henkel Shop
  • Henkel Kindergarten
  • Life insurance
  • Health care package
  • Relocation bonus
  • 5 sick days per year
  • Home Office
  • Extra paid days off for special life events

Minimum salary: 1130 EUR gross (Of course, an overpayment is possible depending on the respective training, qualification

and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the

personal interview.)

JOB ID: 20005002
Contract & Job type: Full Time, Regular
Contact information for application-related questions: recruitmentslovakia@henkel.com
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