Claims Analysis Specialist with Spanish and Portuguese ‏(m/f)

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

YOUR ROLE

• Execution of customer account management

• Daily communication (via phone or email) in Spanish (or Portuguese) and English language with local and global teams
•  Overview of customer accounts – credit and debit notes management
• Pricing and logistic discrepancies investigation
• Reporting, invoicing, billing
• Supporting requests of customers, local partners and other departments
• Participating in various projects and proposing process improvements

YOUR SKILLS

• Secondary education/university with focus on finance is an advantage

• Fluent in English and Spanish
• Portuguese language knowledge is a big advantage
• Customer orientation, sense of accountability, flexibility
• Proactive approach, able to work in a dynamic work environment
• Organizational and analytical skills
• Team player with a can-do attitude

BENEFITS WE OFFER

• 13th salary
• Performance-based bonus up to 110%
• Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
• Extra contribution to lunch vouchers
• Cafeteria benefit system
• Henkel Shop
• Henkel Kindergarten
• Life insurance
• Health care package
• Relocation bonus
• 5 sick days per year
• Home Office
• Extra paid days off for special life events

Minimum salary: 1130 EUR gross (Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview.)