Slovakia, Bratislava, Global Business Solutions+

Digital App Coordinator (Beauty Professional)

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

YOUR ROLE

  • Schwarzkopf SalonLab App Implementation Coordinator: https://www.salonlab-server.de/en-GB/
  • Coordinate all localization-related milestones for markets
  • Coordinate with countries for app, legal documents and website contents, including preparation of markdown documents for the development teams
  • Liaise with legal teams to ensure that all data protection-related requirements are met for any changes in the ecosystem
  • Asset and Product Information Management for SalonLab on Adobe Experience Manager
  • Act as a dispatcher for all customer support incidents by working closely with Iconmobile, Henkel dx and Schwarzkopf Professional teams
  • Support in setting up a holistic customer support strategy for B2B2C, ensuring a consistent communication and engagement approach across all platforms
  • Lead QA for all releases of the SalonLab experience by working with development teams

YOUR SKILLS

  • University/College degree, ideally in Business, Communication, Marketing or IT
  • Fluency in English is a MUST + German is a big advantage
  • Prior work experience in customer-facing role is a plus 
  • Interest in the hairdressing industry as well as beauty products and services
  • Strong organization as well as interpersonal  skills
  • Good knowledge of MS Office (experience with ServiceNow, JIRA, Adobe Experience Manager and confluence is a plus)
  • Knowledge of agile development is a plus
  • Willing to grow into new projects and roles

BENEFITS WE OFFER

  • 13th salary, equal to the amount of the basic monthly salary
  • Performance-based bonus up to 110%
  • Referral bonus for referring a suitable candidate from 500 to 1000 EUR gross
  • Extra contribution to lunch vouchers
  • Cafeteria benefit system
  • Henkel Shop
  • Henkel Kindergarten
  • Life insurance
  • Health care package
  • Relocation bonus
  • 5 sick days per year
  • Home Office
  • Extra paid days off for special life events 

Minimum salary: 1350 EUR gross (Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview.)

JOB ID: 21015526
Contract & Job type: Full Time, Regular
Contact information for application-related questions: recruitmentslovakia@henkel.com
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