United Kingdom, Hemel Hempstead, Adhesive Technologies

Key Account Manager - High Street and New Business

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?


  • Key Account Manager (KAM) for the High Street Channel and new business.
  • Manage the Henkel P&L to deliver sales and profit targets through your customer portfolio, creating annual commercial account plans for each customer, managing trade investment funds within company, Brand guidelines and negotiating with customers.
  • Identify new customer business opportunities and open accounts with new customers.
  • Manage account-specific product range, store distribution, pricing, promotion and brand activation plans to profitably grow Henkel sales and market share
  • Analyse market, consumer, category, competitor, financial and operational factors to identify opportunities and risks in order to deliver improved commercial results.
  • Evaluate all trade investment and promotional activity to ensure achievement of financial objectives.
  • Establish positive & proactive relationships / joint working practices with customers and within Henkel through effective cross-functional networking
  • Ensure the fulfilment of Henkel’s commercial, operational and service level customer commitments, following Henkel’s commercial policies and standards
  • Produce monthly financial and sku volume forecasts for your customers


  • Key Account Management experience, ideally within a Consumer Goods market
  • Critical thinking - able to understand complex market, customer, brand, commercial and operational issues
  • Commercial acumen, analytical skills and decision making
  • Negotiation skills - able to handle conflict situations and tough conversations
  • Relationship, collaboration & influencing - strong people skills
  • Organised, able to manage a complex and diverse workload, able to prioritise and meet deadlines
  • Proactive, solutions-focused, self-starter
  • Positive attitude towards personal growth and career development

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.

JOB ID: 23047285
Contract & Job type: Full Time, Regular
Contact information for application-related questions:
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.
Performance bonus / Incentives
Performance bonus / Incentives Smart work / Flexible working arrangements
Smart work / Flexible working arrangements Development opportunities
Development opportunities International career opportunities
International career opportunities Retirement / Pension plans
Retirement / Pension plans On-site free parking
On-site free parking Life assurance
Life assurance Employee share plan
Employee share plan Employee recognition programs
Výhody sa môžu líšiť v závislosti od zaradenia pozície.