HENKEL IS FOR THOSE WHO STEP UP. DO YOU?
At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.
YOUR ROLE
- Handling incoming consumer contacts (mail, e-mail, phone) according to predefined subjects
- Handling complaints concerning product appearance, performance, packaging, material damage etc. including handling of adjustments according to approved limits
- Recommending local retailers for product distribution
- Handling requests for samples & promotional articles
- Giving advice about usage of complete product portfolio
- Collecting information and entering data in applications
- Sensitivity for critical issues and their routing to Coordinator
